Contact information

About Us

Welcome to Softis.store, an online store designed to provide a simple, reliable, and accessible shopping experience for customers around the world.

Softis.store was created with the idea that online shopping should be straightforward and convenient. In today’s global digital marketplace, customers expect not only useful products but also transparent policies, dependable service, and clear communication. Our goal is to bring these elements together into a single platform where customers can shop with confidence.

Our journey began with a small team dedicated to building a modern online store that prioritizes customer experience. Instead of focusing only on product quantity, we emphasize thoughtful selection and practical value. Each product offered at Softis.store is chosen with the intention of helping customers find items that are useful for everyday life.

We believe that trust is built through consistency and transparency. From browsing our website to receiving an order, we aim to provide a smooth and predictable shopping experience for every customer.

Our mission is to create a global shopping platform that connects customers with practical products while maintaining high standards of service. To support this mission, Softis.store proudly offers free shipping worldwide, allowing customers from many different countries to enjoy convenient shopping without worrying about additional shipping costs.

Customer satisfaction remains at the heart of everything we do. As our store continues to grow, we remain committed to improving our services, expanding our product selection, and providing a dependable online shopping experience for customers everywhere.


Contact Us

At Softis.store, we believe that good communication is an important part of providing reliable customer service.

If you have questions about your order, need assistance with a product, or would like more information about our services, our support team is ready to help.

Customer Support Email
tildijruivol9ca5f@hotmail.com

Business Address
Softis.store
40 Devonshire Ave
London, ON N6C 2H4
Canada

Customer Service Hours
Monday – Friday
9:00 AM – 6:00 PM (EST)

We aim to respond to customer inquiries within 24–48 business hours.

When contacting us regarding an order, please include the following information so we can assist you more efficiently:

• Your full name
• Order number
• Email address used during checkout
• Description of your request or issue

Our support team carefully reviews all messages and works to provide helpful and timely responses.